Forgot login credentials
Forgot Email Address
If you are encountering issues logging in, please ensure that you use the email address associated with your account. You may can verify the email address associated with your account by following the steps outlined below:
Search Your Inbox for Account Verification Messages
Search for common subject lines like ‘Numbrs’ or ’Your link to access your ‘Bitcoin Self-Custody account’.
Check Your Browser's Saved Accounts
Whenever you fill out a form field online, your browser caches your input, so you don't have to type in your info manually again. This applies to both email addresses and passwords.
Please contact our support team if you need any further assistance.