Third party access to your account

I lost my smartphone

In case you have a phone tracking or lockdown feature, please ensure to turn it on to locate and shutdown your phone. We also recommend downloading the Numbrs app on another device to log in and change your credentials.

Bear in mind that Numbrs is protected by 4 layers of authentication (verification e-mail, security code, encryption password and backup phrase) as well as Touch ID for phones which support it. This gives you extra security.

Someone else has gained knowledge of my login credentials

In case you suspect that someone has gained knowledge of your Numbrs login details, please ensure to change your security code immediately. We also encourage you to change the password connected to your Google Account/Apple ID.

Please also read how you can contribute to the security of your account.

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