Support Login



  1. Please open the Numbrs app to start the login process.
  2. In the upper right corner of the screen, select 'Log in':
    • If you registered by using your Apple ID, please press 'Sign in with Apple' .
    • If you registered by using your Google Account, please press 'Sign in with Google'.
    • If you are trying to log in using your Numbrs Login, please enter your registered email address and password.
  3. Please enter now your security code.
  4. For security reasons, you will be prompted to unlock your Private Key. To unlock your Private key, please enter your encryption password.
    • Please note that you will have to unlock your Private Key every time you sign out from Numbrs. Should you decide to skip this step, you will only see a locked version of your Bitcount Account homescreen.
    • In case you forgot your password, please select ‘I forgot my password’ and follow the steps to regain access.
  5. Once you have provided the password, your Bitcoin details will be visible.
    • If you skipped to unlock your Private Key at the beginning, you can always unlock your Bitcoin Account by pressing ‘Unlock Private Key’ right on your homescreen.

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