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26.02.2021

We Have The Best Support, Whenever You Need It

At Numbrs, we always aim to expand our rich feature set to provide you the best app on the market. The introduction of new possibilities might also lead to questions. As much as we try to make every feature self-explanatory and furthermore decided to create a whole new section with Onboarding Tips, you might want to talk to somebody about our functionalities. That’s why the development of Numbrs and a great support service go hand in hand for us.

Our smart FAQ section lets you find answers quickly

In case you cannot give attention to a chat or you have a knack for solving puzzles yourself, our integrated FAQ section is a fountain of knowledge.

Access the section right in Numbrs and you will get an assortment of popular FAQ, as well as general ones. We began to include videos into our articles so you can read and see things for yourself.

The quick search lets you discover any answer to any question you might have. The FAQ can be found by tapping on the profile icon in Numbrs and then on “Support”. The layout explains itself. We have placed two popular articles on the top, which allow users to jump into relevant guides instantly. This enables them to receive an answer to their question as fast as possible.

Underneath, there are seven general topics, which can be freely browsed. Here we have bundled all our knowledge on everything Numbrs. The order of each help topic is chosen by relevance to our users. Lastly, each help article contains a list of related articles. Should more information about a similar topic be required, these links give instant access to exactly that. If there are any remaining questions, the support team can easily be contacted via the chat icon underneath each article.


Direct support with our in-app chat

Sometimes it helps to quickly talk to someone when looking for an answer. Let’s say you have a question about a feature in the app like Numbrs PayDay or about your active subscription.

Within Numbrs, you can reach out to us and talk to one of our support experts. No need to leave the app for receiving help. Get support from the people who know best. Our trained support agents are happy to help you in an efficient and friendly manner. In no time, your question is answered and your problem is solved.

Email and social media

Our FAQs are not designed to replace existing support services. Quite the opposite. They are an extension to the current offer and complement an overall concept. This way, assistance for our users is greatly improved. Numbrs users have several ways to receive support. In addition to quick help and self-help, we offer traditional support channels where you can reach us around the clock.

You can find our support email at the bottom of this article or you visit Twitter and connect with us there.

Learn more about the many features of Numbrs on www.numbrs.com. If you have any further questions or comments, you can always contact our friendly support team. You can reach us via chat in the app or via email at support@numbrs.com.

If you are looking for one app to manage your entire financial life, Numbrs is the app for you. It is available for iOS and Android.

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