To set up your Royal Bank of Scotland account in Numbrs, we ask you to enter the following data and pay attention to the described specifics. Please note that at the moment only personal banking accounts are supported.
Please use the same ‘Customer Number’ you also need for your online banking. It usually starts with your date of birth, followed by up to 4 digits. It was provided to you when you enrolled for Digital Banking or Direct Banking.
Please enter your online banking password, also used for your regular online banking. It has between six and twenty characters and may contain both letters and numbers.
Please provide the same ‘Security Number’ you use for the web access of your online banking. It is a 4-digit number chosen by you when you registered for Digital Banking or Direct Banking. Please note that it may be a different number from the PIN (Personal Identification Number) that you use at cash machines or ATMs.
Should you encounter problems when adding your account or have any other questions, please feel free to write us anytime. Our support team will be happy to assist you and answer any questions you might have.