27.10.2017

Updating our terms and conditions & privacy policy

What you need to know

We enable our users to take control of their finances in a way that is both independent as well as convenient. By doing so, we want to provide our users with the best possible mobile banking experience. Our updated terms and conditions & privacy policy describe what information we collect and how this information is used and shared in order to provide these services. Here is what you need to know about the recent changes:

We will never trade user data.

Numbrs does not do business by trading user data. This is not part of our corporate strategy and we will never pass the data of our users onto third parties in exchange for financial compensation.

New feature — manage your loyalty cards with Numbrs

This week, we are updating our privacy policy as we will introduce a new feature to the Numbrs Beta Test Program, enabling German users to access a variety of loyalty/customer cards (e.g. Miles & More, or the IKEA Family card). We are planning to release the feature to public this November. This function requires an expansion of our privacy policy. Additionally, we want to proactively adjust our privacy policy to meet future requirements.

Proactive changes

Beginning in May 2018, every company collecting customer data must disclose exactly what information is being collected. The security of our users’ data is our number one priority. This includes transparent and direct communication with our users, and for this reason, we have decided to adjust our privacy policy proactively to the new measures.

Why do we even collect personal data?

Customer data is primarily collected to make our services as secure, comfortable and efficient as possible for our users. We collect and store user data provided that it is necessary to do so in order to run and maintain our app and its various features like the future timeline, the analysis feature or the the above mentioned loyality cards feature. By using this information, we are able to provide our services the way we do, tailor content to individual users and make recommendations to them on the basis of this data. This includes, for example, suggestions on how to optimise your expenses to save money.

Communicating with our users.

We notify our users proactively before introducing changes to our privacy policy. You then have the chance to verify and approve the new guidelines prior to continuing to use our services. Furthermore, our support team is always there to answer questions.

Promoting security

We use this information in order to verify our app’s security, such as, for example, by investigating suspicious activities or breaches against our terms of use or our policies. We try our hardest to protect our users’ accounts by employing expert teams of engineers, automated systems and advanced technologies such as the latest encryption methods.

Furthermore, we offer security functions that are easy to use and add additional protections to your account. You can find more information on Numbrs’ proactive security measures under “security in the Numbrs support section.

What if you do not agree to the Terms & Conditions

You may object to the changes before 27th November 2017. After this date, it will be deemed that you have accepted our updated Terms and Conditions. If you do not wish to continue using the Numbrs App under the new Terms and Conditions, you may object by sending an email to support@centralway.com

Questions and Feedback

If you have any questions or would like to find out more about our privacy policy, then either visit our website for more information or feel free to get in touch with our support team at any time.

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