Learn more about our QA department and demands on quality
Quality is our number one priority
Quality does not allow any compromise. Every single employee at Numbrs aspires towards the highest level of quality in all of his or her responsibilities, an approach which is deeply embedded in our company’s culture.
Our focus on quality is reflected in every part of the company, from the state-of-the-art facilities at our headquarters, the seamless documentation of all our processes, to our perfectly synchronized team, but is perhaps most clearly visible in our dedication to our Numbrs app.
In short, our production process is founded on the principles of excellence and precision. We see it as our primary mission to offer our users the best possible product experience — and we are proud of our achievements thus far:
- With 4.5 stars, Numbrs is one of the best-rated banking app in Apple’s App Store for Germany and the Google Play Store.
- 99.5% of sessions with the Numbrs app are crash-free, on both iOS and Android.
- We maintain fast release cycles, regularly updating our app with new features, offers and improved security measures.
These achievements are the result of the hard work of our developers and the members of the product development team as a whole. An indispensable component of this process is the Quality Assurance department (QA).
Quality Assurance Department — setting our own standards.
QA is the guardian of quality and is responsible for making sure that the Numbrs app is always delivered to our users in the best possible shape. Through exercising quality control, the QA team verifies the product’s compliance with the functional requirements.
As defined by Investopedia, it is a “process through which a business seeks to ensure that product quality is maintained or improved and manufacturing errors are reduced or eliminated”.
This process is applied to the finished product and performed prior to release. QA, therefore, routinely tests each and every little detail of the Numbrs application in order to be able to implement potential corrective measures and supervise troubleshooting.
Expanding the department and taking new approaches.
We are constantly working on making the Numbrs app better whilst also aiming at offering even more features to our users. The more the app can do, however, the more difficult it becomes to ensure that it continues to conform to our own high quality standards.
Our company culture, however, leaves no room for any compromise in this regard. In order to be able to continue with the same level of quality that our user base knows and appreciates, we are expanding the QA department and both streamlining as well as improving its processes.
Based at our headquarters in Zurich, our QA team will refine existing quality assurance processes and plan and implement new testing measures, which will be unique in the industry. This includes the complete automation of the quality assurance process for the Numbrs app’s main functions, replacing manual work automated testing.
As a result, our employees will have more time to dedicate themselves to working on new features and innovations. Additionally, we will start hiring more employees for our Remote-Work Network Campus in order to make our manual testing processes faster as well as more efficient. QA will also begin reporting directly to Management and the company’s CTO. This will ensure that the department’s requests will be implemented immediately.
On top of these measures, both the direct involvement, as well as the continued motivation of our employees, will become a significant element of our overall approach to quality management. Every employee will be asked to bring along his or her own creative and problem-solving abilities from the very beginning. Training, during which employees get a grasp of the various goals and concepts involved in quality assurance, will be an integral part of this approach.
As we seek to earn the trust of our users, we will continue to strive for the highest level of quality possible. This leaves no room for compromise, especially when it comes to app development and the financial services industry. Our new approach to QA and the hard work of our employees will contribute to Numbrs remaining among the world’s best banking apps.