05.10.2019

Update on PSD2

Since the 14th of September, Banks and FinTechs were required to implement the new PSD2 directives.

While it is our utmost priority to provide the best online banking experience, as banks continue updating their system to PSD2, you may experience issues in our app in the coming weeks.

The slow implementation from banks is currently leading to some connection problems when registering or using the app.

We are working hard on fixing these issues and will provide you with timely updates and we will inform you once all issues are solved.

Thank you for your patience.

Last updated — October 1st

✅ FIXED: Improved TAN authentication management. To benefit from this fix, please update Numbrs in your app store.

Timeline refresh issues

⚠️ Slow or unsuccessful timeline refresh: As banks are still transitioning to PSD2 standards you may experience slow or unsuccessful timeline refresh.

⚠️ Credentials required after every timeline refresh: Once all banks complete their PSD2 migration, credentials will only be required once every 90 days.

Limitations across all banks

⚠️ TAN in app background: TAN method may not work when Numbrs is in the background.

⛔️ Transaction notifications: Currently disabled.

⛔️ Future Timeline: Currently unavailable.

⛔️ Scheduled transactions & standing orders: Currently unavailable.

Postbank

⚠️ Login with Account ID and PIN is no longer supported: Please use your Postbank ID to login into your account.

ING-DiBa

⛔️ Send Money: Currently unavailable.

N26 Bank

⛔️ Bank support: Currently unavailable.

Santander Bank

⛔️ Bank support: Currently unavailable.

Spardabank

⛔️ Bank support: Currently unavailable.

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